SMART UP
YOUR SALES

Create the “WOW” experience for your customers. Address your customers with the right product at the right time. The customer intelligence solution enables you to filter the relevant signals from millions of transaction and behavioral data and transform them into personalized experiences and a perfect customer approach.

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SMART UP
YOUR DATA

Use existing customer data to generate insights. Learn about your customers to forecast their behaviour.

SMART UP
YOUR WEBSITE

Train your website to proactively identify visitor needs and respond with the best possible content.

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SMART UP
YOUR PROCESSES

Automate your processes and enable the engine to learn from its experiences. This allows you to activate your customer with the right offer at the right time – automated and in real time.

SMART UP
YOUR TEAM

Relieve your team of time consuming, repetitive tasks and extend the capacity for achieving your goals.

SELL MORE WITH OUR SMART SOFTWARE SOLUTIONS

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Path­finder – Sales Prozess & Lifecycle Mining

Make your customers’ journeys visible and figure out what they really need.

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Intelligent Customer Data Platform

Automatically identify the right offer for each customer and accordingly align the sales activities.

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Personalized customer experiences

Presenting always the best version of your website to your customers.

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LEARNING AI AUTOMATION AND OPTIMIZING USING LARGE AMOUNTS OF DATA
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PRIVATE CLOUD OR ON PREMISE INSTALLATION

WHAT OUR CUSTOMERS SAY

SELL MORE ALONG THE ENTIRE CUSTOMER LIFECYCLE

Increase the deals and conversion rates in the new customer area, activate your customers and increase upsell and crosssell through targeted customer approach – in your industry, too.

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Die Customer Journey ist eine Reise, die oft anders als vom Reiseveranstalter geplant verläuft: Beim Online-Shopping springen ganze drei von vier Kund*innen vor dem Kaufabschluss ab und lassen einen halbvollen Warenkorb im Shop zurück, wie eine Studie des Baymard Institut belegt.
Der Kauf-Button ist geklickt, die Bestellung abgeschlossen – für die meisten Händler*innen das bestmögliche Ende der Customer Journey. Doch wer sich an diesem Punkt zufrieden zurücklehnt, verpasst die Hälfte. Denn bei genauerer Betrachtung ist die Customer Journey mit dem Abschluss des Kaufs noch längst nicht vorbei.
Meist beginnt die Kundenbeziehung mit einer Registrierung. Sei es für einen Online-Shop, einen Newsletter oder für die Testversion eines Produkts. Unternehmen antworten darauf oft mit einer standardisierten Willkommens-E-Mail. Dabei ist eine Registrierung bereits ein Erfolg!