Success Story

Telekommunikation

32.000 CONTRACT RENEWALS AND 16.000 CROSS-SELLS FOR A LEADING TELECOMMUNICATIONS PROVIDER

The right website for every visitor through AI-based optimization

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Solution

The Adtelligence personalization software directly generates the right page for each visitor in the customer portal and automatically optimizes the customer experience with AI.

Adtelligence analyzes the visitor’s data in milliseconds – e.g., device, purchase history, previous tariff, etc. – and directly imports the correct website elements that are in the Adtelligence system or in the customer CMS. This leads directly to a significant increase in the conversion rate of +8% compared to the control group.

32.000 additional contract extensions
+8% higher contract- renewal rate
16.000additional partner card cross-sells

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